Return and Refund Policy
Last Updated: August 15, 2025
At TechsoBD (techsobd.com), we strive to provide our customers with high-quality digital products and subscription services. As our products are non-tangible and delivered instantly, please read our refund and return policy carefully before making a purchase.
✅ Eligibility for Refunds
We only offer refunds under the following conditions:
Failed Delivery
If the product (e.g., login credentials, subscription access) is not delivered to your email or account within the promised timeframe (typically within 10–60 minutes), and our team fails to resolve the issue within 24 hours.
Invalid Product
If you receive incorrect login details or a non-working code and we are unable to provide a valid replacement within 24 hours of your report.
Duplicate Payment
If you accidentally pay twice for the same product or plan.
🚫 Non-Refundable Conditions
We do not offer refunds in the following cases:
Change of mind after purchase.
Lack of knowledge on how to use the product.
Service already used/activated.
Attempting to resell our services.
Incorrect information provided by the customer (e.g., wrong email or phone number).
Any violation of the product’s fair usage policy or terms.
🔁 Replacement Policy
If your service stops working due to technical issues within the validity period, we will attempt to:
Reactivate your existing service, or
Provide a replacement, if available.
You must report the issue within 12 hours of the service interruption for replacement consideration.
📩 How to Request a Refund or Replacement
To request support, refund, or replacement:
Email us at: support@techsobd.com
Include:
Order ID
Product name
Reason for the request
Screenshot/video proof (if applicable)
⏳ Processing Time
Refunds (if approved) are processed within 3–7 business days via the original payment method.
Replacements are typically resolved within 24 hours.
⚠️ Abuse of Policy
We reserve the right to refuse refunds or replacements if we suspect abuse, fraud, or violations of our terms.