Digital Product Delivery Policy

Effective Date: 21 August 2025
Last Updated: 21 August 2025

At [Your Website/Company Name], all our products are digital and are delivered electronically. This policy explains how your purchase will be delivered after payment.

1. Delivery Method

• Once your payment is successfully processed, the digital product (e.g., software, e-book, course, license key, or downloadable file) will be delivered via:

  • Direct download link on our website

  • Email confirmation containing the download link or access details

  • User account dashboard (if applicable)

2. Delivery Time

• Delivery is instant or within a few minutes after payment confirmation.

• In rare cases (e.g., system error, payment gateway delay), delivery may take up to 24 hours.

3. Access Issues

If you do not receive your digital product:

• Check your spam/junk email folder

• Ensure the email address you provided is correct

• If the issue persists, contact us immediately

4. No Shipping Charges

Since our products are digital, there are no shipping or handling charges.

5. Refunds & Returns

• Digital products are generally non-refundable, since they cannot be “returned.”

• Refunds may only be issued in special cases such as:

  • Duplicate purchase

  • Technical issues preventing product access (if not resolved within a reasonable time)

  • Wrong product delivered due to system error